Privacy Policy

Last updated: 30th April, 2025

 

This Privacy Policy outlines how I, Ben Jefferson, collect, use, and protect your personal information.

 

1. Data I Collect:

 

• Contact information (e.g., name, phone, email)

• Session notes and assessment forms

• Relevant health or background information you choose to share

 

2. Why I Collect It:

 

• To provide safe and ethical counselling services

• For record-keeping and continuity of care

• To meet my legal obligations

 

3. How It’s Stored:

 

• Paper notes are kept in a locked cabinet

• No digital files are stored, barring:
  - email information that is used for arranging sessions or answering generic questions
  - text messages that is used for arranging sessions or answering generic questions

 

4. How Long I Keep It:

 

• Records are held for 7 years after the end of therapy, in line with professional guidance

 

5. Your Rights:

You have the right to:

 

• Access your data

• Request corrections

• Ask for deletion

• Lodge a complaint with the ICO if you believe your data has been mishandled

 

6. Sharing Information:

Your information is confidential and never shared unless:

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• Required by law

• You or someone else is at serious risk of harm

 

7. Contact Me:

If you have questions, please email me at jeffersonpsychotherapy@gmail.com or visit https://benjefferson.co.uk.